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Frequently Asked Questions

Paid caregiver questions

Straight answers on eligibility, pay, training, and how Paid.care works — for family caregivers in your backyard.

FAQCaregiver Q&A
10 Qs

UPDATED 2026 · FREE TO READ

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Questions

Answers for family caregivers

Tap a question to open the full answer. Still stuck? A care coach is one call away.

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What do you do for caregivers?

Paid.care provides payment, professional training, coaching, emotional, and financial support for families caring for loved one.

Who is Eligible?

Eligibility rules vary by program, and our care team can check yours for free. Here's how eligibility works for Indiana's Age & Disabled Waiver:

Clinical Eligibility:

To determine if you require home care, it's essential to assess your specific needs. While the technical aspects of clinical eligibility can be intricate, we strongly advise you to self-assess your need for home care before proceeding with an application.

Financial Eligibility:

Financial eligibility typically varies by state, but the person you care for will need to be on Medicaid.

In Illinois, they do not need Medicaid if they have under $17,500 in qualified assets. A house and a car do not count against that limit.

What does the program cost?

If you have Medicaid, training and support is covered by Paid.care and is at no cost to you or your loved one. Medicaid Waiver Programs cover the cost of Paid.care training and support for their members. Our program allows families to live a healthy and happy life in their own homes.

In Indiana, Michigan, and Illinois, anyone with Medicaid or eligible for a Medicaid Waiver (that could be you) is eligible to get paid.

How much do family caregivers get paid?

Family caregivers with Paid.care can earn up to $800 a week, depending on the state and the program.

The weekly amount follows the care your loved one needs and which program they qualify for in Indiana, Michigan, or Illinois. We pay every week, and a care coach can walk you through the rate for your county and program before you enroll.

What happens if I don't have Medicaid or an HCBS waiver?

Our care team eases insurance frustrations by assisting with Medicaid, Medicare Transitions, and Medicaid Waiver applications while ensuring you receive maximum benefits.

If you're hesitant or unsure, call our care experts at 812-247-6017 to discuss your options!

I'm not tech savvy. Will I be able to use your app?

Through the Paid Care App we've simplified communication, allowing easy note-sharing with care experts. Compatible with smartphones, tablets, and computers.

What areas do you currently serve?

Paid.care serves families across all of Indiana and all of Michigan. In Illinois we serve three counties: Cook County, Will County, and Kane County.

Which Indiana programs can you provide?

Paid.care is an active provider for Structured Family Care, Attendant Care, and Homemaking Services for family caregivers in Indiana. Home Health Aide services are coming in 2026.

Keep an eye out as we expand throughout the country to serve more family caregivers.

What will training be like?

Our inclusive program combines virtual and in-person training — giving you confidence to care for your adult or child family member at home.

If CPR is needed, our care coaches are all CPR certified. They will help you complete the in-person demonstration in the comfort of your own home.

How will I get paid?

You'll keep track of your caregiving duties in the Paid Care app and get paid weekly via direct deposit.

Didn't find it? Call 812-247-6017 — a real care coach picks up.

Where to find us

Our Offices

Training rooms and care-coach hubs across Indiana — plus satellite support for families in Michigan and Illinois.

3 BRANCHES · 3 SATELLITES

A historic building with a domed clock tower partially obscured by green trees during sunset, with a clear blue sky in the background.BLM
OFFICE

Bloomington, Indiana

Indiana Family CaregiversIND
OFFICE

Indianapolis, Indiana

Historic limestone courthouse with clock tower on the square in Warsaw, Indiana, at golden hour.WSW
OFFICE

Warsaw, Indiana

Satellite hubs

Park Ridge, Chicago & Detroit

REMOTE + LOCAL SUPPORT

Uptown Park Ridge, Illinois main street at golden hour.PRK
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Park Ridge, Illinois

Chicago skyline serving Illinois family caregivers.CHI
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Chicago, Illinois

Detroit, Michigan hub for Michigan family caregivers.DET
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Detroit, Michigan

Still have questions?

A care coach can walk you through your situation in a few minutes

No scripts, no runaround — just clear next steps on eligibility, pay, and getting started.

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Stay connected

Tips, stories, and program updates for family caregivers — follow along.

Paid Family Caregiver Program Indiana FAQ — Paid.care